FREQUENTLY ASKED QUESTIONS
Most of the time we will restock our products. However, some of our items are very exclusive and may not be restocked after being sold out.
In case your order hasn’t been processed yet, it is possible to change or cancel your order. However, from the moment your order has been processed it is not able to change or cancel your order.
We understand how difficult it is buying a ring online..
That’s why we made it a little easier for you! Click on the link below, print, cut and measure to get to know which size fits you best!
Use a tape measure to check your ring size and select the right size. The sizes below are the circumference of your finger.The ring sizes below should tell you how many millimeters the matching diameter is as well as what ring size that measurement correlates to.
Size XS: 17,3mm
Size S: 18,2mm
Size M: 19mm
You can contact us through email on email@example.com
We will get back to you within 48 hours. You can ask us anything!
No matter where you are, we make sure you'll receive your items on every location, worldwide.
Estimated Shipping Time. (Working Days)
BENELUX 1-2 days
United States, Canada 7-12 days
Europe 1-7 days
Australia, New Zealand 7-12 days
Mexico, Central America, South America 7-17 days
Not a problem, we understand not every piece of jewelry matches you perfectly.
Did you receive your order 14 days or less ago just send us an email and we will send you a return label.
Note: You can return your order free of charge within 14 days. The items must be in the same shape as we delivered it to you.
Send a email to Support@simplicity.amsterdam
We'll send you our return form with further instructions!
Please note that items on sale or purchased with a coupon code are final sale and cannot be returned or exchanged.