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General Information.
Will you restock sold out products?

Most of the time we will restock our products. However, some of our items are very exclusive and may not be restocked after being sold out.

Can I cancel or change my order?

In case your order hasn’t been processed yet, it is possible to change or cancel your order. However, from the moment your order has been processed it is not able to change or cancel your order.

How do I measure my ring size?

We understand how difficult it is buying a ring online.. That’s why we made it a little easier for you! Click on the link below, print, cut and measure to get to know which size fits you best!

Click here.

Use a tape measure to check your ring size and select the right size. The sizes below are the circumference of your finger.The ring sizes below should tell you how many millimeters the matching diameter is as well as what ring size that measurement correlates to.


Size XS: 17,3mm

Size S: 18,2mm

Size M: 19mm

How can I contact you?

You can contact us through email on info@simplicity.amsterdam

We will get back to you within 48 hours. You can ask us anything!

Shipping policy.
Where do you ship to?

No matter where you are, we make sure you'll receive your items on every location, worldwide.

How long will my order take?

Location

Estimated Shipping Time. (Working Days)

BENELUX 1-2 days
United States, Canada 7-12 days
Europe 1-7 days
Australia, New Zealand 7-12 days
Mexico, Central America, South America 7-17 days

Returns and exchanges.
Can I return my order if i am not satisfied?

Not a problem, we understand not every piece of jewelry matches you perfectly.

Did you receive your order 14 days or less ago just send us an email and we will send you a return label.

How do I ship my order back to you?

Note: You can return your order free of charge within 14 days. The items must be in the same shape as we delivered it to you.

Send a email to Support@simplicity.amsterdam

We'll send you our return form with further instructions!

Can i return sale items?

Please note that items on sale or purchased with a coupon code are final sale and cannot be returned or exchanged.

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